Privacy Policy

Welcome, Halloween enthusiasts, to Haunt Haven Shop’s Privacy Policy! We’re committed to not only making your spooky season shopping experience magical but also ensuring your personal information is treated with the utmost care and security—just like we handle our collection of terrifying decorations and perfect costumes.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website creepygearhub.com. By using our website, you consent to the data practices described in this policy. If you have any questions, please contact us at [email protected].

1. Information We Collect

We may collect the following types of information when you browse or make purchases on our spooktacular site:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or make a purchase.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal information, processed securely through our encrypted payment gateways. We do not store full credit card numbers on our servers.
• Browsing Information: Details of your visits to our website, including traffic data, location data, logs, and other communication data.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, and operating system.

2. How We Use Your Information

We use your information for various ghoulishly good purposes:

• To process your orders for Halloween lights, props, costumes, and decorations.
• To manage your account and provide customer support.
• To improve our website and product offerings based on your browsing and purchasing preferences.
• To send you promotional emails about new products, special offers, or other information we think you’ll find spooktacular (you may opt-out at any time).
• To prevent fraudulent transactions and ensure the security of our website.

3. Data Sharing and Disclosure

We value your trust and do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with:

• Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

4. Data Storage and Security

Your data’s security is as important to us as the quality of our scary decorations! We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

• All transactions are encrypted using advanced SSL technology.
• We never store your complete payment information on our servers.
• Data is stored on secure servers located in Australia, with additional protections for international transfers.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data we hold.
• Correct any inaccurate or incomplete personal data.
• Request deletion of your personal data under certain circumstances.
• Object to processing of your personal data.
• Data portability, allowing you to obtain and reuse your data for your own purposes across different services.
• Withdraw consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. These technologies help us:

• Remember your preferences and shopping cart items.
• Analyze web traffic and improve our website.
• Provide advertisements about goods and services that may be of interest to you.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

7. International Transfers

As we ship our Halloween products globally (excluding Asia and some remote regions), your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes.

Happy haunting—and rest assured your privacy is protected at Haunt Haven Shop!